Microsoft Office For Mac Update Stuck

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by stirinafver1977 2021. 1. 26. 10:59

Microsoft released the following security and nonsecurity updates for Office in September 2018. These updates are intended to help our customers keep their computers up-to-date.
Mar 29, 2019 How to Update Microsoft Office on PC or Mac. This wikiHow teaches you how to update to the latest version of Microsoft Office in Windows and macOS. It's usually at the bottom-left corner of the desktop.

Microsoft Office For Mac Update Stuck On Gray Screen
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Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

Microsoft Office For Mac Update Stuck On Gray Screen

Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.

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msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.

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Use the following steps to start using the tool:

Open the Terminal application
Enter cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS
Run ./msupdate --help

The following options are displayed:

Examples of how to use msupdate

Display the current configuration parameters for AutoUpdate:./msupdate --config
Display the current configuration parameters in machine-readable format:./msupdate --config --format plist
List all available updates:./msupdate --list
Download and install all available updates:./msupdate --install
Download and install the latest updates for Word, Excel, and PowerPoint:./msupdate --install --apps MSWD2019 XCEL2019 PPT32019
Download and install a version-specific update for Outlook:./msupdate --install --apps OPIM2019 --version 16.17.180090901

Application identifiers

The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.

Application	Latest version¹	2016 version²
Word	MSWD2019	MSWD15
Excel	XCEL2019	XCEL15
PowerPoint	PPT32019	PPT315
Outlook	OPIM2019	OPIM15
OneNote	ONMC2019	ONMC15
MAU	MSau04	MSau04
OneDrive	ONDR18
Teams	TEAM01
Skype for Business	MSFB16
Remote Desktop	MSRD10
Intune Company Portal	IMCP01
Defender ATP	WDAV00
Edge Canary	EDCN01
Edge Dev	EDDV01
Edge Beta	EDBT01
Edge Stable	EDGE01

¹ These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.

² These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.

Note

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If an update is pending for MAU itself, that update must be applied before any applications can be updated.
Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.